Support
Welcome — we’re happy to help.
Email us
For any question, feedback or report, email us and we’ll reply as soon as we can.
Frequently asked questions
Where can I download the app?
From the App Store on iPhone and Google Play on Android. Or open aljallab.app/get on your phone and it takes you to the right store.
How do I contact the owner of a listing?
Sign in with your mobile number, and the call and WhatsApp buttons will appear on the listing page.
Is Al-Jallab part of the sale?
No. Al-Jallab is a listing and contact platform. Buying, payment and delivery happen directly between the seller and the buyer, at their own responsibility.
How do I report a listing?
On the listing page, choose the report option and select a reason. The administration will review it.
How do I block a user?
On their profile, choose “Block” and their listings will no longer appear to you. You can unblock them from settings.
How do I delete my account?
Inside the app, or from the account deletion page.